Network disruption in ON-1 region.

Incident Report for 5C Cloud

Resolved

This incident has been resolved.
Posted Apr 05, 2024 - 20:30 EDT

Monitoring

Dear Customer,

An issue with one of our service provider was causing a partial outage. The situation appears resolved now and we are monitoring the situation.

The Hypertec Cloud team
Posted Apr 05, 2024 - 18:44 EDT

Investigating

Dear Customer,

We are currently investigating a situation affecting the ON-1 region where the connectivity to the outside internet is not working.

We will provide an update shortly on the status of the situation.

We apologize for the problems this causes.

The Hypertec Cloud team
Posted Apr 05, 2024 - 18:37 EDT
This incident affected: Customer resources - Ontario Region (Network).